Guess what, scheduled recording doesn't work properly. Do you have a different device with the Spectrum TV app or computer you can use to go to watch.spectrum.net to check if you can see the recordings there? Custom keyboard shortcuts may sometimes not work because some games block keys. First, you will need to open the Optimum App on your computer or device. SO FAR this fix has worked, it immediately then showed new scheduled recordings i tried to recordin "Recording and Scedule Manager", the 5 min notification of a recording dueis nowback and it has successfully recorded everything i have in scheduled recordings for at leastso far 1 week ( around 30 recordings ). Cookie Notice This problem can be solved by using the Windows logo key + Alt + R to start and stop recordings. Service unavailable at this time. in. Want to learn how to use the Support Forums? The occasional Recording Unavailable Were sorry were unable to play your selection. 12:12 PM I searched through the sub and didnt see anything about this so I figured Id post my issue regardless. I recommend rebooting your modem and running a speed test to verify your internet is working well. There really should be monitoring teams for cloud DVR services in areas with wide clusters of problems for about 30 days of monitoring. Watch live TV and On Demand and enjoy DVR playback anywhere in your home, using WiFi. Also, check your Game DVR settings by selecting Settings in the Xbox App and clicking Game DVR. in. However, I was able to re-add these particular shows. Select Recordings > Scheduled and press OK to validate your settings. I have been recording programs on DVRs since 2005, and unless the power was out, never had a problem. Disclaimer: This sub is not affiliated with Optimum or Altice USA in any way. For a list of helpful threads please check the sidebar on old.reddit.com/r/optimum. DVR will NOT record shows on certain channels HELP!! My DVR is constantly only recording part of the shows. It works ok a good part of the time but I believe errors and glitches appear too often in its operation. Fix: Xbox Game DVR doesn't record games in Windows 10/11 Our team wants to reach out and touch base. It was also considered a "known" issue at that time; heard same from tech support today - "it's a known issue, no further info at this time.") Press DVR on your remote to access the Recorded List. Black screen when trying to view recorded programs on DVR Networking: DVR / NVR system won't connect to the Internet A customer should not have react to problems / issues and apply fixes to keep a system usable for them. I checked and the programs are on my series recording list. See to it that the Record game clips and screenshots using Game DVR setting is turned on. I do wish Samsung would get this right. Restart the game and try recording again. 21-01-2018 If you have any comments, questions or suggestions, just let us know in the comments below. Reconnect the power cable to the Digital Box. We can't get your messages right now. DVR allows you to record up to 15 shows at the same time. Recording may sometimes work only once or twice. Everything Itried did not resolve the problem asI didbefore , however on your original post i noticed a related discussion on the same page " Schedule recording problem solved " by Mikescooby. Also, my mom said that today's episode (which is airing right now) is actually showing a rerun, even though the episode description shows that today is its first air date. To power cycle your DVR / NVR, please power it off and disconnect the power source for approximately 30 seconds. After youve successfully removed Temporary files. For the past two or more weeks the performance recordings disappear from my DVR (before I get a chance to see them) when the next day's recording of the results show begins. We are having the same problem and this is May 2021. . Of note I can go a couple days without a problem then have a day or two when the error will occur once or a couple times on different recordings - times. Restarted its almost as if Internet connection is drops during dvr recordings and/or defect in dvr unit. Having trouble with a U-verse TV recording? Please try again". Choose Open folder to see your captures in File Explorer under Saving captures. Ensure all cables are plugged in correctly. If the guide does not appear on HD channels and you are using non-HD cables (e.g., coax or RCA cable), you will need to adjust your settings (see Why doesn't the menu/guide come up now that I have an HD/DVR receiver? As a workaround I have found that attempting to mark a show/series for recording multiple times can assist as well as ensuring to schedule the recording the same day. None of the devices show the recording that disappeared or were scheduled to record but appear to have not recorded. Click here to return to the previous page, We will debit I would like to advise that our engineers still are working on this. Another annoyance is the way the fast forward works, or rather doesn't. in. Recorded show won't play on DVR. Help would be appreciated. To change that, you just need to restart Game DVR task, and you should be able to record again. I don't really get Spectrum new customer I was told they are the best and their app and dvr are error riddled. It will get about 20 minutes of an hour show. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(69086*a+n))}var rng=document.querySelector("#df-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var driverfixDownloadLink=document.querySelector("#driverfix-download-link"),driverfixDownloadArrow=document.querySelector(".driverfix-download-arrow"),driverfixCloseArrow=document.querySelector("#close-driverfix-download-arrow");if(window.navigator.vendor=="Google Inc."){driverfixDownloadLink.addEventListener("click",function(){setTimeout(function(){driverfixDownloadArrow.style.display="flex"},500),driverfixCloseArrow.addEventListener("click",function(){driverfixDownloadArrow.style.display="none"})});}. They are responsible under consumer law. Follow the on-screen instructions to complete set up with your remote. This software will keep your drivers up and running, thus keeping you safe from common computer errors and hardware failure. . Reddit and its partners use cookies and similar technologies to provide you with a better experience. The DVR issue has been occurring for about a month. Please try again later. After multiple convos with Hulu support and team, this issue is still present and is caused by a series of blockers. I've been having the same problem! U-verse TV. Has Spectrum done any surveys on the customer satisfaction of the CDVR? The problem looks very much like the same problem that occurred last week 4/22/2022 for about a day. Manage and delete. Every once in a while, when I select a recorded show to watch, it won't load -- the screen will go black for a few seconds, then will take me back to whatever live TV show had been playing. Invalid password, please complete all fields. Also, feel free to provide other solutions if you happen to find any. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. Press the Windows logo key + G to open Game bar when playing a game and you will be asked to open Game bar. Smart Resume for Fast-Forwarding Commercial Breaks in Select DVR Recordings 03:03 PM Optimum TV Entertainment Experience | TV, High-Speed Internet & More It looks like that did the trick! Select "Xfinity Support" from that list. To fix the issue, restart Game DVR: Close the game. and our 09-11-2018 Select 'Recordings' to pull up all of your recordings. Press the 'Xfinity' button. Recorded show won't play on DVR - TV - Cox Support Forums Turn on your TV and select the matching HDMI input for Optimum Stream. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. I had the same issues. 11:06 AM DVR will NOT record shows on certain channels HELP! I though my shows were coming through the dish not over the internet. If the program you are currently watching pauses, then the PVR functionality has been successfully restored. If you press the Record button from the on-screen guide, there are three options: 2 timessets the series for that channel in that time slot. DVR only records partial program | DIRECTV Community Forums Why are some of my shows not recording on DISH? Using the arrow buttons on the remote select 'Recordings'. I have a Roku device that I primarily use, Android Phone/Tablet devices and Windows 10 PC / Firefox. I went intoMenu , then Broadcasting, Expert settings then TVkey Interface , then Guide. Scan this QR code to download the app now. Even if I turn off the cable box and back on again, it will always do that when I select that particular show. This must be taken into consideration. Its not even worth it to watch a recorded show because you miss so much. Confirm your recording settings by pressing the Menu button on your remote. Samsung admit it is a non repairable problem. If I do a Spectrum speed test when I am having issues with a recording I typically get a Download speed over 200 Mbps and an Upload speed over 20 Mbps. So disappointing. Samsung know all about this issue but will not admit to it. I am going to send a private message from our Community_Help handle to request further information. 21-01-2018 Yep I had that multiple excuse until I pointed out that I had the same problem with the built in freesat recording, which I believe do not use multiplex. Hi @The_Way_I_See_It! Although Windows key-based Game bar shortcuts may not work on tablets without an attached physical keyboard, you can create your own shortcuts that make use of keys available on the virtual keyboard. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I'm in the seacoast NH area, and this does seem linked to stations no longer appearing under the Guide as 'Free to Me', even though they are part of my cable package., -----------------------------------------------------------------------------------------, My DVR is refusing to record some shows and I'm unable to determine why. 13-09-2018 Otherwise, just make sure Background recording is set to On, and everything should work just fine. I hope the moderator will send this up to engineering as a system-wide issue so that it can be appropriately resolved. Press the down arrow button once then the up arrow button once to select the filter options. My recording scheduled for 6:00pm started as scheduled. The pattern seems to be good for two weeks, bad for a week, good for two weeks. All my scheduled recordings ceased appearing in my Library at 8:00PM (EDST) Saturday, 30 April and still unable to view or record anything today. I am not sure, but it seems that it happens with any shows that are supposed to be recording while I am watching something else On Demand. I watched one and when I came back to watch the other both were gone. Finish the process and restart your computer. If you look on I posted my emails I had with the UK CEO. Confirm your recording settings by pressing the Menu button on your remote. Guiding you with how-to advice, news and tips to upgrade your tech life. Recently, for no reason as she has not at all edited any of her recordings, shows are recording anywhere from 4-8 minutes late, and stop recording on time or a minute late. I doesn't appear to have worked on this one. If I choose a different recording it will play fine. On the guide it speared the program was recording but at 3:10 it was not showing up in the recording list. Press the Resolution button located on the bottom of your TiVo Mini. I record "The Voice" and other singing shows. Power cycle your DVR / NVR. Would you be able to confirm what channels and titles of the programs are that you are experiencing trouble with? Two more were scheduled today but never appear to have recorded or if they did record they are not showing up in the CDVR recording list. Ask a question. Heads up friends! Please let us know if you continue to get those errors. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! 29-11-2018 I can see the recordings saved on the DVR and on my app, but when I hit play, I get "Sorry we're having some trouble. Program didn't record. For me, the problem started again yesterday, and is continuing today. Copyright Windows Report 2023. 2 years ago 1 U user_430c9e Visitor 7 Messages I engaged a support agent who coordinated real time with Xfinity Engineering to understand the issue. My mother always manually sets her DVR programming. Reddit - Dive into anything Also a couple other programs scheduled to record later today are not showing up. Why is my on-screen menu or guide not working properly? E.g., I try to jump slightly backward, and instead it jumps 20 minutes forwardor I try to jump slightly forward and instead it jumps back 30 minutes or even into a recording I had been watching 4 hours earlier! Samsung have been pretty useless. Why do some of my DVR recordings disappear? - AT&T Community Forums Skip to main content. Hi there! Recording may sometimes work only once or twice. It also happens when I am not watching On Demand, but it seems that it will always happen if I am watching On Demand while something is supposed to be recording. Update your apps and games in order to use Game bar with all games. Eventually they offered to replace the ks with a Q9F, through the Samsung CEO office (as I had escalated this to the higher CEO). 05:56 PM I have tried rebooting my devices, the router, the gateway modem and the problem persists on the on recording. Do I just need to not try to use it? This brings up the recording options. Plug in the receiver and DVR. If you are having troubles fixing an error, your system may be partially broken. This is a mess, I'd use YouTubeTV, but Spectrum's internet costs are crazy without bundling discounts. in, It as know issue with all Samsung TVs since the ks series. Not even when we go to scheduled shows can we find it. Please try again later. Select Yes. I get similar errors on my Android phone app and web page interface. For example, Penn and Teller Fool Us airs 9pm-10pm. Learn more @OptimumHelp Optimum Stores Report Abuse | Accessibility | Storm Preparedness | Legal Compliance Service Terms & Info | Copyright Policy | Privacy Notice | About Altice USA Privacy Policy. Log in with your Optimum ID and password. Reconnect, and power back on. Optimum | Set Up Remote For example, Penn and Teller Fool Us airs 9pm-10pm. Actually there is bad news. Recordings from DVR are pix. If you go to the guide or scheduler after the start time of the selected programme the viewing or recording indicator has disappeared. I had one series recording that was scheduled to start at 6:00 am this morning. 03:59 PM Sign in. Tonight, it recorded 9:08pm-10:01pm. Because this feature is actually more demanding than it seems, and if youre rocking an older hardware, youll probably be able only to take screenshots from your favorite game, but not to record any clips. Time-saving software and hardware expertise that helps 200M users yearly. The occasional "Recording Unavailable We're sorry we're unable to play your selection. Press DVR on your remote to access the Recorded List. Unplug the receiver or DVR power cord from the wall or back of the box. Before starting the troubleshooting process, however, check if your PC has the latest version of the Xbox app on Windows 10. My 6:00am appears to have started recording correctly. (Although I note that the red dot WAS showing on the X1 app on pc and phone.) Optimum TV app. DVR not showing recordings AND 100% full | AT&T Community Forums They start on time and finish 3 minutes late. U-verse TV Equipment. Samsung had me resetting, the replaced the one connect and main board, each time it would work for a couple of weeks then stop. TV scheduled viewing and recording not working, How to access Recordings and Schedule Manager screen without "Smart" remote on 2022 TV, Too many reservations - recording failure. where they appear to be coordinating with an engineer. in. For example, when using the Guide and attempting to record a show, it will go through the steps and appear that it is going to record, but then the Guide will have a red no entry (a red circle with a slash through it) symbol next to the show. Sign into manage your DVR and TV features. You can select these functions and they will show in the scheduler however no notifications are received or recordings started. Trouble Viewing a DVR Recording. :), Can you please send us a private message with your full name and full service address to get started? In Task Manager, select More details. Plug the DVR back in. Really annoying DVR recording issue : r/OPTIMUM - Reddit {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. Hi, Thanks for all the support. Our scheduled viewing and scheduled recording function on our TV has recently stopped working. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? Some recordings won't play. I then came out ofthe Menu, and as a test went into the TV Guide to bring up all programmes, set a scheduled Recording for a programme that was due to start in about 10 mins time, and at 5 mins before the programme was due the 5 minnotification now appeared and it subsequentlyrecorded the timed programme. Choose the 'Set or cancel a recording' button (that's the one that looks like a red circle) and hit ok. I felt as if I was the only person who had this trouble and now I see that I am not alone. Its a very easy thing to do, but if youre not sure how, just follow these instuctions: Theres a slight chance your game isnt compatible with the Game DVR feature. I do not have this type of problem with any other streaming service. Hello, Our scheduled viewing and scheduled recording function on our TV has recently stopped working. Anyone have any insight as to what the issue maybe? Been using an old one. And it is recording repeat episodes, when I always set the DVR for new episodes only. NVIDIA: GeForce 600 series or later, GeForce 800M series or later, Quadro Kxxx series or later. If that doesn't work, reboot your DVR receiver by pressing and holding the POWER button for 5 seconds. We strongly recommend that you upgrade to a more current browser. How can I pause and rewind live TV using the Spectrum TV app? Question About Spectrum Voice (Landline) Caller ID Information? AMD: AMD Radeon HD 7000 series, HD 7000M series, HD 8000 series, HD 8000M series, R9 series, and R7 series. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! Right-click on the taskbar and go to Task Manager, Find Broadcast DVR Server (bcastdvr.exe), click on it and go to End task, Now, press Windows button + G again, and you should be able to record clips you want. Reference Code:RCD-1007. Have you tried logging out of the app and rebooting the equipment to see if the issue still occurs? Are you seeing any newly recorded programs showing up at all? Please try again later. Also, users in the European Union and Korea who are using Windows 10 N or Windows 10 KN must first install the Media Feature Pack for N and KN versions of Windows 10 to carry out the troubleshooting. That post suggested that i retune the TV , not automatically but manually (under broadcasting , then expert settings). I had a program that was scheduled to start at 3:00. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. , I've done a reboot and a refresh on the DVR and tried multiple times over an hour with the same results. I also pointed out that I own a older 32 inch Samsung Smart TV nd Samsung freesat recorder which work fine. Then recentlyi experienced the same problem, no 5 minnotification appeared to advise a programme was due to record and subsequently notimer recording took place. Should I be calling Spectrum Support on this issue? Please try again in a few minutes" on the DVR or "Playback Issue: TVAPP-00353. Other systems show progress thumbnails so you can see where you are, but not Spectrum, it's all guesswork. in. We're sorry that didn't solve your issue. I've called them 7 times and they are useless! Check availability. In the search box on the Windows taskbar, enter Task manager, and then select that desktop app. I then disconnectedthe phone from my WIFY and restarted it andthe app using my wireless data. Will do time shift but not scheduled recording. They all show the same list of recorded programs. I used the web page interface to cancel the series and rescheduled the series and the recording now shows up in the CDVR listings as recording. Also - it is so annoying to get to the "record this episode only" option. Recordings Disappear | Xfinity Community Forum I answered the Community_Help handle message. This article covers common troubleshooting steps to help resolve DVR related issues. Because this action fixed an earlier scheduled recording I rescheduled all my series including this one earlier this morning hoping it would proactively stop the missed recordings. function gennr(){var n=480678,t=new Date,e=t.getMonth()+1,r=t.getDay(),a=parseFloat("0. From here you can cancel the recording, or change the settings (which is what we want to do). DVR not recording even though it's set to record : r/DirecTV - Reddit Connect Optimum Stream to your TV using the HDMI cable. Each time you press the button, the output resolution will change. This is not applicable on TiVo Mini VOX. I sent screenshots and info to the Community_Help handle message. Personally, I recommend a conventional DVR box from Spectrum as it has a better reliablity track record. Spectrum.net Hello, @horigan, thank you so much for giving us that update! Even if I turn off the cable box and back . It is on the ks owners refund more info thread, on page 3 or4. Unplug the power cord of the DVR from the wall or from the back of the box and wait ten seconds. 08:09 AM It shows on the schedule it recorded an hour, but when you get to about the 20 minute mark, it stops and asks if you want to delete the recording. Hope this helps, 09-11-2018 I dont know if you have tried this but it has now worked for me. Thanks for post, unfortunately my set does not have TVkey option available in expert settings. I had a similar issue happen with Brian Williams at about the same time. (Click on a topic below to view content) Viewing Scheduled DVR Recordings. Wait 5-10 minutes for functionality to be restored. Wait 10 seconds. Not associated with Microsoft. Then choose Game DVR and enter your preferred keyboard shortcuts. How do I need to talk to get this taken care of? Once you have successfully logged in, navigate to the 'DVR' tab located in the home page. The others, by component connection. Invalid Optimum ID, please complete all fields. Recently, for no reason as she has not at all edited any of her recordings, shows are recording anywhere from 4-8 minutes late, and stop recording on time or a minute late. 09:20 PM I canceled a series recording and then reinstated it, but it still has not recorded anything this evening. Click hereto learn more about DVR DVR Phone Voicemail Voicemail Call history Call History International International Call waiting Call forwarding By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Guess what, my TV has packed up with scheduled recordingsno longer working, no 5 min notice of recording and no recording then taking place. in, 13-09-2018 , Multiple times I've done a Restart/System Refresh/actually unplugging the DVR box, I have the series "Felger and Mazz" on nbc sports Boston on schedule and it has been recording it fine, but looking at the episode scheduled for tomorrow (1/4) it is not listed on the 'to be recorded' list. I never have any navigation problems -- other than the typical lack of precision -- when watching recordings, ONLY with live TV). This is an unofficial, informal discussion forum about Optimum, where you can share concerns and information, and organize to advocate for better service! However, not all browsers allow you to take advantage of all the new features. The telephone assistant didn't seem to understand the 'one connect' or how it related to the tv. Enjoy Optimum TV on any device and turn every screen into a TV. After doing that the program *did* appear in Scheduled recordings (and did record the next night), even though the red dot was still missing. in. This is the correct channel to use. When I tried to watch my recording, rec'd msg that it was no longer accessible because there was no internet. If you are having troubles fixing an error, your system may be partially broken. , I've tried going in and removing future scheduled shows temporarily to see if its because the DVR is anticipating being full, but this made no difference. If you should need us for anything else, please do not hesitate to reach out to us! Below, you will find a list of several known issues with Game DVR and some solutions we found: Users wont see the Game bar in PC games in full-screen mode. So, just go and update your game, if the update includes the DVR support, youre good to go. The Cloud DVR is really annoying at times. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? Select the option called 'Modify recording settings for this program' which has a wrench icon. I knew it was not the USB drive because it would do time shift and record what you were watching. Solution 1 Make sure your computer is compatible with Game DVR. Apparently the DirecTV DVR is showing that General Hospital is set to record all this week and that the episodes are new, but so far none of them have actually recorded. Recordings stopped showing on the recorded list sometime Saturday.
Shadow Mountain Community Church Music Staff,
Car Accident News Yesterday San Francisco,
Articles W