Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Even though they claim to be ALL inclusive, you have to PAY for certain alcohol choices. Reviews are most valuable when they are original and unbiased. My friend and I recently went on vacation to one of your hotels in Cuba. : +380512594485(9) Tel. . God bless you. This will surely increase the credibility of your complaint. Belaya Tserkov. Iberostar Selection Playa Mita - Yelp After many arguments, we got a refund minus one day. Cancellation and prepayment policies vary according to accommodations type. Customer Service Agent (Current Employee) - Doral, FL - August 31, 2021 Indeed Featured review Stressful. To help us do that, please fill in the following form: Iberostar Hotels & Resorts is the leading tourist hotel chain with a presence in the major tourist destinations in Spain, the Mediterranean, Mexico and Caribbean. We always work to improve the user experience:- Bug fixes and performance improvements. IberoStar has claimed the domain name for iberostar.com for a long time, which suggests that the website is established and has a history of being in operation. Check for travel restrictions. Following treatment I was able to return to the hotel at which time there appeared to be significantly more interest from the hotel management and staff, probably due to the fact that I was wearing a very conspicuous dressing and body brace which was very hard to ignore. Cute and clean rooms. The most helpful contributions are detailed and help others make better decisions. Thank you very much for such perfect conditions!!! Conoce al equipo | Iberostar Hotels & Resorts if the writer is claiming to be someone else). Dont have enough time right now? Offering guests a wide variety of wellness-focused options including an onsite state-of-the art fitness center, in-room training programs, and plenty of tasty but healthy food options at EVEN Kitchen & Bar. Only a customer who booked through Booking.com and stayed at a specific property can write a review. Will send videos of decorations if needed, Hotel Iberostar Selection Bella Vista Varadero, - Hotel Iberostar Selection Bella Vista Varadero, My husband almost died after being drugged at the Iberostar Rose Hall Suites. It's important to read and consider a variety of reviews before making a decision to purchase from this website. Following the incident we noted that it appeared common practice to clean floors without any visible signs of the potential hazard in many areas of the hotel, especially at times when few guests were present. It goes against our guidelines to offer incentives for reviews. Download Iberostar The Club and enjoy it on your iPhone, iPad and iPod touch. Our best-in-class fitness studio makes it easy to keep moving your way before a day in the city. Infrequent/Mild Sexual Content and Nudity. You're currently viewing this site in a different language. Prices are calculated as of 24/04/2023 based on a check-in date of 07/05/2023. We are so disappointed. Only one promotional code can be applied to any one booking. I was informed by someone that they overbook their rooms and give certain guest cheaper version of the rooms booked until complaints are made. Stay Well at our Long Island City Hotel near the Queensboro Bridge and the Queensboro Plaza Subway Station. Verification can help ensure real people write reviews about real companies. Would you like to view prices and pay in your currency? Apart from the general conditions of use, each promotional code has specific conditions. I have to start by saying my husband and I love the Iberostar Playa Pariso. Good Buffet breakfast., Swimming pool included in the price, good buffet breakfast, probably one of the best quality hotels in Krivyi Rih., Everything is okay. Kiev 20A, Molodogvardeyskaya street 03151 Kiev Ukraine Tel. : +380362621033 Tel. Book online or call: UPS tracking solutions show your shipment's progress, no matter the destination. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. For us to answer them, please call our telephone contact numbers or fill out the form below: Contact Information Name Surname E-Mail Country code Phone Make your enquiry Enquiry type Inquiry Country Destination Hotel Message I would like to receive the last Iberostar offers While also located to Chicago attractions via the Metra Commuter Rail Station just 1 mile away, relax with our signature sleep exerience, and keep moving with in-room fitness equipment in every room or at our state of the art fitness center onsite. Iberostar The Club its affiliates and subsidiaries . Michel is awful! Copyright 19962023 Our story is so much like all of the others I have seen. This is the best decision we have ever made ! Underpaid. Highly recommended if you love worldwide Iberostar and at cheaper prices than anyone else. https://www.ups.com/us/en/supplychain/Home.page? It was a great place for my driver. Do you have more questions? Iberostar responds to your questions If you have any doubts, queries or press enquiries, we are pleased to help you. Despite repeated attempts to engage the Iberostar Group they have refused to respond to any correspondence, I assume in the hope I will go away. We have more than 70 million property reviews, all from real, verified guests. : +380504355310 Mob. However irrespective of the cause the hotel has a duty of care to ensure the floors are safe for guests. Two months prior we were in Cancun and stayed at the Dreams Jade Resort for about the same price. Please try again later or contact the. Nevertheless I would dispute the hotel's position that the cleaners were not in the area fiercely, as the noise from my fall alerted 2 members of the cleaning staff that miraculously appeared out of nowhere within seconds. Iberostar reserves the right to apply or not apply a promotional code. Complaints for Iberostar The Club - Better Business Bureau This time I got much better room in the newer part of the hotel and it was pretty comfortable., You can't get closer to the center. On arrival we checked into our hotel room to find that the room dirty and felt like a sauna, 81 degrees and humid. : +380332285455 Mob. Whether you're headed to Eugene to see the Ducks play at Autzen Stadium or just seeking a getaway, we seek to fit all your travel needs. Find out how we combat fake reviews. : +380679055600 Tel. Alternatively, immerse yourself in the history and tradition of destinations like Montenegro.The portfolio of Iberostar Beachfront Resorts excludes Iberostars interests in Cuba. : +380674823005 Mob. Helpful staff. The CLUB Outfitter will be the product expert while executing account servicing and other CLUB processes to include acquiring and activating new members, CLUB sales, customer experience . Reserve your stay with Iberostar Hotels &Resorts. Please enter the dates of your stay and check what conditions apply to your preferred room. Thanks! There is currently an increased risk to customers safety in this location. Will get disrespected constantly. This review was chosen algorithmically as the most valued customer feedback. Even in the horror time of war , you will always be welcomed with smile in the lobby of Aurora hotel in Krivoy Rog. Here are 8 tips for writing great reviews. We looked up IberoStar and found that the website is receiving a high amount of traffic. Proxy Layer integration, Zolva. It was extremely important for me so he could have a rest effectively to drive us to Lviv. Get exclusive access to members-only deals by email. I dont know how you consider this a resort with all these deficiencies. Our hotel is located near miles of white, sandy beaches as well as premiere shopping at The Mall at University Town Center and beautiful views at Myakka River State Park. Write to us at prensa@iberostar.com, or call us at +34 971 077 000. Sign up to enjoy Black Friday discounts before anyone else! Vacation at your fingertips: Exclusive App only promos & last-minute sales Plan your trips to Club Destinations Easily manage and review your account and beneficiary information Chat with the Star Prestige team through in-app messaging Discover the immense Iberostar Hotels & Resorts Collection across the globe Set your room preference on your profile for the sleep of your dreams Reserve and browse the menus of our on-property restaurants Perfect your stay by ordering in-room dining, spa and golf reservations and more. Kryvyi Rih, Dnipropetrovsk, Ukraine. This is my second HORRIBLE experience with your company. Contact Iberostar Hotels & Resorts | Iberostar.com Send your searches and come back to them whenever you like. Iberostar The Club memberships offer additional luxury on top of the many luxurious experiences offered by their world . That's how we know our reviews come from real guests who have stayed at the property. A unique and special recognition that travelers like you deserve. Location, breakfast, and customer service were 10 out of 10! If you have any doubts, queries or press enquiries, we are pleased to help you. Prices for cribs and extra beds aren't included in the total price. A hotspot for America's top companies, Seattle is booming with activity. Regret working here. The Club was born out of the need to offer a full experience to our most loyal guests, as well as to those visiting us for the first time.An exclusive meeting place with the possibility of membership in Mexico, Dominican Republic, Jamaica and Brazil. Free parking. See 8,314 traveller reviews, 9,465 candid photos, and great deals for Iberostar Selection Cancun, ranked #70 of 274 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. My first assumption was that it was something in the rum punch because I had a rum punch at the airport earlier without those problems. The lack of signs indicating a potential slippery surface is a failure in the "duty of care" incumbent upon the hotel to protect its customers, although once again the hotel denies this happens. Whether you're wanting to indulge and relax or sweat and reenergize, with a variety of wellness choices including wholesome foods at EVEN Kitchen & Bar and our 24/7 fitness studio. Located in the heart of Atlanta's ever-growing Alpharetta suburb and in walking distance to endless possibilities, treat yourself with a visit to a variety of local restaurants and premium shopping nearby at Avalon. Iberostartheclub Reviews | Read Customer Service Reviews of Breakfast wasn't bad, either! No one takes responsibility for their mistakes with this company, it is not run very professionally at all. Helpful staff. Get a discount of up to 10% off the total cost of your booking. language, whether its just a rating or contains comments as well, etc.). How can I speak to a corporate manager? Monday to Friday (09:00 to 21:00) (GMT+01:00) Download Iberostar The Club App to reserve hotels and resorts around the world and connect with concierge and member services. I left a picture of double charge. I could only assume that Iberostar is using methanol in their alcohol. The wet floor may have been as a result of a spillage or due to the fact it had recently been cleaned, a point the hotel has subsequently denied quoting their "cleaning policy" stating that staff do not commence cleaning bedroom and corridor areas until after 08:00 am. Krivoy Rog Train Station is a 10-minute drive away. Reikartz Aurora Kryvyi Rih, Kryvyi Rih - Updated 2023 Prices Were located within walking distance to the Mayo Clinic and other shopping and dining venues. For more information, see the developers privacy policy. Iberostartheclub Reviews | Read Customer Service Reviews of Sign up and we'll send the best deals to you. Are you a resident of Cape Verde? The standard cookie policy for this website is to allow all cookies. You can't get closer to the center. These conditions can be seen on the information page of the campaign or offer relating to the code (for example, code expiry dates and the hotels to which the code can be applied). Guests submit their subscores and their overall scores independently theres no direct link between them. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. To do this cost me another 796 USD and half of our day. Preferential rates in our hotels, golf courses and spa, exclusive areas in the hotels and a multitude of la carte services. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Call or email us to get a response to your query. I tried to get a compromise deal to be fair like a lesser plan than the GOLD I paid for. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Travel Tuesday: Last day to book your vacation with up to 40% off! Desired outcome: To get complimentary coffee and water daily in room, I tried to cancel my membership due to COVID and they refusedcovid is a real issue that will affect travel and nobody could have predicted. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. There is a legal obligation for any hotel to immediately record and investigate incidents of this nature especially where guests are involved, but I can assure you that no accident report was completed or investigation made at the time. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of IberoStar, IberoStar earns 91% level of Trustworthiness. In November 2016 my husband and purchased a membership to "The Club" at the Iberostar Playa Pariso Maya. Write to us at prensa@iberostar.com, or call us at +34 971 077 000. between the dailer and the core collection system. All content should be genuine and unique to the guest. I have tried to book several times since I purchased April 16, 2017 for $19, 900 and have not been quoted anything lower that what I can find for anyone on their website! Free public parking is available at a location nearby (reservation is not needed). Obtn hasta un 10% de descuento sobre el total de tu reserva. It was extremely important for me so he could have a rest effectively to drive us to Lviv. As a result of the strategic alliance we signed in 2022 with IHG Hotels & Resorts, one of the world's leading hotel companies, in the coming months, we will retire our Horizons program and introduce IHG One Rewards. To help us do that, please fill in the following form: Contact Information Message Attached file Upload a file Send inquiry The food tasted as if it was cooked the day before, with very limited selections. The Club was born from the need to offer a full experience to both our most loyal customers and those who arrive for the first time. The prices and benefits shown to us by Danny Vasquez and Vitaly Fergyn don't exist. They're also applicable regardless of the comment's tone. We value our members and their loyalty above all and want to offer more reasons for you to get away and stay with us - when the time is right. However, we are experiencing problems in booking for February 2023. I was actually told that if I found a lower rate on line they would match itseriously are you kidding me what did I pay all of this money for. Anyone can write a Trustpilot review. Just a place to relax and forget all your, Approximate prices in EUR for a 1-night stay, This property has taken extra health and hygiene measures to ensure your safety is their priority. POSITION SUMMARY:The CLUB Customer Service Outfitter provides world class customer service for ourSee this and similar jobs on LinkedIn. If not, then I will seek legal action to try and terminate my contract. All personal information you provide is encrypted and secure. : +380504658481 E-mail: oosipov@ukr.net, 54, Nezalezhnosty Avenue58005 ChernovtsyUkraine380-95-503-23-51380-99-074-83-04, 107A, Dmitry Yavornytsky (Karl Marks) avenue 49038 Dnipro (Dnepropetrovsk) Ukraine Tel. You can sort and/or filter them by time of year, review score, and more. 2022 - 20238 . We arrived late on the 1st feb and unpacked all our clothes and Service at certain Restaurants were Horrible we felt like we were being rushed and were not comfortable with the way they talked to us. The Club Membership - Iberostar The Club We promise you the lowest available price online, or well match it and give you five times the IHG One Rewards points, up to a 40,000-point maximum. We returned to our room to analyze the documentation and we realized that there was an error so we took the paperwork back in the following morning and had it corrected on December 19, 2019. It doesnt work at all. We will respond to your email in less than 24 hours. Reservations should be made using the Booking.com platform only where you intend to visit and stay at the property. Remember Me. But here, is like another world. FAQs about your stay | Iberostar Hotels & Resorts : +380933952524, 47/49 Poltavsky Shlyakh 61052 Kharkov Ukraine Tel. Reikartz Aurora Kryvyi Rih has been welcoming Booking.com guests since May 10, 2011, Top Location: Highly rated by recent guests (9.3). Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL. Big rooms, nice beds , the breakfast is perfect and the restaurant design is just breathtaking. : +380442800000 Tel./Fax: +380442801019, 8, Olesya Gonchara Street 09112 Belaya Tserkov Kiev region Tel./Fax: +380456347171, 20, I.Franko Street, apt.9 71111 Berdyansk Ukraine Mob. Read reviews, compare customer ratings, see screenshots and learn more about Iberostar The Club. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. This experience ruined my birthday vacation. They were straight up lies.The prices are better on Travelocity. We offer you different ways of contact so you can receive answers to inquiries as soon as possible. : +380990592821 E-mail: egroza@bigmir.net, 101 Sobornaya Street 21050 Vinnitsa Ukraine Tel380 432 530769 Tel380 631 148163 Tel380 507 413078, 10, Novitskogo Street, office 1 69035 Zaporozhye Ukraine Mob. . Contact | UPS - Ukraine Tired of having your wellness routine disrupted when youre traveling? We were very disappointed to discover because we are not all inclusive we do not get complimentary coffee and water in our room daily. My sister was also staying at Tucan and experienced the same problem. : +380666592933 E-mail: cargoservice@i.ua, 16 Onilovoy Lane 65011 Odessa Ukraine Tel. Overall, we felt the food was not that good, getting reservations to what we wanted proved to be difficult. Iberostar The Club - Privacy Policy I want my money back for being charged 2 times. We are so disappointed. The developer, Iberostar Hoteles y Apartamentos, S.L., indicated that the apps privacy practices may include handling of data as described below. There is no swim up pool bar in the main pool, no pool side service, no room service. We were staying at the hotel Iberostar Selection Bella Vista Varadero from Sunday October 23rd until Friday November 4th. Iberostar The Club on the App Store : +380352421022, Uzhgorod Ukraine Tel./Fax: +380312236392 Tel. Great experience in Iberostar Hasienda Dominicus LaRomana.Beach is beautiful, rooms are clean ,food is excellent. There was some difficulty in evaluating or examining the information or data present on the iberostar.com. Called the club to get this straightened out and it has been a series of talking with people that did not have a clue, at one point they told me the supervisor had left for the day and there was no manager on duty. Saturday and Sundays(06:00 to 17:00). Vacation rentals in Kryvyi Rih - Airbnb : +380504864793 Tel./Fax: +380615343370 E-mail: pvg1@bk.ru, 02094 Kiev Ukraine Mob. Thank you very much for such perfect conditions!! Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Contacts Cancun, Mexico- Iberostar Selection Cancn Ana Bolio Ltzow Sales Executive Responsible for Global Markets sales.cancun@iberostar.com 52 998 881 8002 Marcella Aylett Sales Manager The prices and benefits shown to us by Danny Vasquez and Vitaly Fergyn don't exist. We have had nothing but problems since we returned home. : +380577035197 Tel. Visitors start their day with a rich buffet breakfast. Service is 5*. I explained the issue, she asked for the med name and dose. Metalurgiv Prospekt 40, Kryvyi Rih, 50027, Ukraine. Rest easy and stay with confidence | IHG The company's main activity was. Complaints Iberostar The Club Vacation Certificates and Vouchers View Business profile Need to file a complaint? Cash When I finally talked to a manager, Ephraim Torres, he said no one told him what happened. This was a direct lie. Booking not found double-check your booking number and PIN then try again. Is there a frequently asked question that hasn't been answered on this page? Iberostar Hotels & Resorts is a leading hotel chain that is committed to developing a responsible tourism model, focused on caring for both people and the environment. Essentially I've paid almost 6 figures to get a 10% discount for what anyone gets for free. Thanks for all, What cab I say? Old Market is dedicated to delivering you a well balanced stay just moments away from some of Omahas top social and professional destinations, including the CenturyLink Convention Center and TD Ameritrade Park. The hotel we stayed in was a disgrace! This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information. They will not steal my money and get away with it!1, Desired outcome: It was a horrible start to an expensive 10 day vacation for four people, that was booked a year prior. Login to Explore A World Of Savings. The crew is very nice and helpful. To make a donation in support of the humanitarian response to the war in Ukraine, be sure to donate through a reputable aid organization for maximum impact. An obvious breakdown or failure to follow the most fundamental and critical of policies, yet the hotel is adamant that the staff had not cleaned the floor because they have a policy. IberoStar: Reviews, Complaints, Customer Claims | ComplaintsBoard Get anywhere in New York City you want to go with our great location and easy access to Manhattan, Central Park and Times Square via the nearby metro as we're an easy 2 block walking distance from the Queensboro Plaza Subway Station. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. Keep moving your way at EVEN Hotels with in-room fitness equipment. The only way to leave a review is to first make a booking. Send a question to the property to find out more. Consider us your Pennsylvania pick-me-up, where youll find a unique balance of productive spaces, fitness-focused rooms, best-in-class hotel gym, and spa-like elements that leave you feeling refreshed and reenergized. (066) 3137562E-mail:poltava-ups@ukr.net, 8, Mira avenue 33013 Rovno Ukraine Tel. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Horrific team. Not really in the center, but good food and coffee shop close., Comfortable room good bed and shower. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. To see correct prices and occupancy info, add the number and ages of children in your group to your search. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 4 social media accounts. We had a really horrible time and we struggled for two week after Nicole the housekeeper for room 6026 stole my bathing suit and tried to cover it up when investigated. I also want my money back for these false birthday decorations. From Mar 1, 2022, your chosen cancellation policy will apply. The room was clean, neat, and well-heated. Its not a vacation timeshare ! After their trip, guests tell us about their stay. Calls to 0871 numbers, when dialed from the UK, cost 13p per minute. 1 877 834 3613, Costs 13p per minute + phone company's access charge. To get complimentary coffee and water daily in room, kilmetro 55 a playa pilar cayo guillermo, 65100, cuba.